Workzone at the Department of Business Development and Technology

Workzone is the case and document management system at AU. Its purpose is to support knowledge sharing across the organisation and ensure compliance with the university’s document management obligations. All employees are responsible for ensuring these obligations are met.



FOR NON-WORKZONE USERS

What do I need to file?

You only need to file emails/documents in relation to contractual and administrative aspects of a task or research project.

Data gathered during the actual research process does not need to be filed in Workzone.

How do I file?

The Secretariat may help you create a case and file documents, if you prefer not to do the filing yourself. To ensure that we have all the necessary information from the start, please fill out this form.

We will send you a link for the case once we have created it.

What are my responsibilities?

When a member of administrative staff has helped you create a case, you are responsible for ensuring that all relevant documents and correspondence are filed in Workzone. This could be emails, documents and subsequent notes from conversations or other correspondence (if any) in relation to the case in question. It is possible to file directly from your mailbox.

How do I close a case?

When a case is completed, you are responsible for asking the administrative staff to close it.

How can I get help and support?

If you have questions in relation to filing, you may ask the administrative staff for help.

FOR WORKZONE USERS

Log on to Workzone

Guidelines

At the AU website on Workzone, you will find guides for the different features in Workzone.

Selecting a case group

You can find a list of the most common types of cases at the department as well as suggestions for selecting a case group here:

New users

Contact your local superuser (find contact information below), who will help you gain access to Workzone and provide you with the necessary training.

Help and support

If you have questions in relation to filing, you may ask your local superuser in Workzone for help – see below.


Support

Write to journalisering@btech.au.dk.

Department superuser